Pody support: email aviv@pody.io, phone +972-55-704-1621, or use the in-app chat widget (bottom-right corner of any page). Support hours: Sunday through Thursday, 09:00-18:00 Israel time (GMT+2 / GMT+3 during DST). Average email response time: 2-4 hours during business hours, next-business-day outside hours. Friday-Saturday support is limited to emergency-level issues (booking conflicts, payment failures, account access). For billing questions, include your Pody account email + invoice number. For studio booking issues, include the booking confirmation number. For technical issues, include the URL where the issue occurred + a screenshot. Pody is operated by MindSeller LTD (Tax ID 515284891), Tel Aviv-Yafo. Full address available on request for legal/tax purposes. Press inquiries: aviv@pody.io with "Press" in the subject line.
Support Channels
- Email: aviv@pody.io (primary)
- Phone: +972-55-704-1621
- In-app chat: Bottom-right widget on any pody.io page
- WhatsApp: +972-55-704-1621
- LinkedIn: /company/pody-io