Pody Terms of Service

Terms of Use

These terms govern use of the Pody website, application, and services

Last updated: 18.05.2026

Quick Summary — Key Consumer Information

• Age restriction: Use of the platform and purchase of paid services is permitted only to those aged 18 and over. Minors under 18 may use the platform only with the explicit consent of a parent or guardian. See Section 3.
• Cancellation policy: You may cancel within 14 days of the transaction date in accordance with the Consumer Protection Law. Cancellation fee: 5% of the transaction or ILS 100, whichever is lower. For the full policy see the Cancellations page.
• Service delivery policy: Podys / credits are loaded immediately upon payment confirmation (within 5 minutes). A renewed subscription is activated immediately. Studio and editing services are provided according to the times set at the time of booking. See Section 6a.
• Product warranty: Platform services are provided "as is" (AS IS). The company's cumulative liability is limited to the amount paid in the last 12 months. See Section 15.
• Privacy policy: Collection and use of personal information is carried out in accordance with the Privacy Protection Law, 5741-1981. See the Privacy Policy page.

Business: MindSeller LTD (מיינד סלר בע״מ), Company No. 515284891 (ח.פ. 515284891), Hacarmel Rd. 31, Beit Hananya, 3780700 (דרך הכרמל 31, בית חנניה, 3780700), Israel Phone: 055-704-1621 Email: support@pody.io

Use of the platform, registration, purchase of Podys, use of any service, booking a studio, submitting work for editing, publishing a review, uploading content, opening a chat, participating in any feature, or using any other service offered on the platform, constitutes full agreement to these Terms of Use, the Privacy Policy, the Accessibility Statement, and the Notice-and-Takedown Procedure, as updated from time to time.

1. Definitions

• "The Platform" — the website, application, landing pages, management system, booking system, editing system, payment system, sub-domains, database, dashboard, gamification features, chats, AI engine, content management services, and any other digital service of Pody.
• "User" — any person or legal entity using the platform, directly or indirectly, whether registered, receiving, managing, registered users, studios, editors, business representatives, coaches, trainers, or any other involved party.
• "Client" — a user who books or consumes studio services, content, editing, remix, Podys, a subscription, or any other service offered on the platform.
• "Studio" — a provider of studio services, filming, recording, episode production, remix, or related services, approved to operate on the platform.
• "Editor" — a provider of editing, remix, episode, or post-production services, approved to operate on the platform.
• "Podys" — internal platform credits used for purchasing services. Podys are not cash, not legal tender, not securities, not cryptocurrency, and cannot be converted to real money except as refunds. Podys may be used as a promotional tool, in a sale, as a bonus, or as an internal incentive, subject to company policy.
• "Subscription" — the monthly platform fee, including a renewable Podys allocation (Free, Pro, or Max plan), which may unlock certain features or permissions.
• "Content" — any text, review, article, image, audio, file, graphic, podcast name, description, chat, data, transcription, link, or any other material uploaded, stored, displayed, or created via the platform.
• "Public Content" — content accessible to other users or the public, including profiles, articles, reviews, images, studio descriptions, editor descriptions, or anything published for general viewing.
• "Private Content" — content not accessible to the public, including chats, graphics, attachments, work settings, signatures, bookings, documents, and system notes.
• "AI Tools" — any model, intelligence, recommendation system, engine, analysis, summary, content, or automations based on artificial intelligence or algorithms.
• "Specific Agreement" — any separate agreement signed with a studio, editor, coach, supplier, partner, or any user with a particular status.

2. Nature of the Platform

2.1. Pody is a technology platform for management, coordination, operation, monitoring, and use of content related to content creation, studio bookings, client management, submitting work for editing, managing statistics, dashboards, articles, Podys, subscriptions, chats, automations, recommendations, and intelligence engines.

2.2. The company provides the platform, software, algorithms, tracking systems, and AI tools via its infrastructure in accordance with its policy.

2.3. The company is not a studio, not an editor, and not a provider of actual filming, photography, recording, or editing services. Studio and editing services are provided in practice by the studios and editors themselves, under their professional, operational, and legal responsibility.

2.4. The company's liability is limited to the system services it operates itself, and not for the professional service level provided in practice by the studio or editor.

2.5. The company may change, expand, reduce, suspend, or discontinue any service, feature, AI tool, business model, credits, mechanisms, terms, or prices at any time, at its discretion.

3. Eligibility, Minimum Age, and Third Parties

3.1. Minimum age: 18 years. Use of the platform and purchase of paid services (subscription, credits / Podys, studio booking, editing booking) is permitted only to those who are 18 years of age or older and are legally capable of entering into a binding agreement.

3.2. A user under 18 years of age may use the platform only with explicit parental/guardian consent, and by using the platform declares that they have received such consent.

3.3. The company may, but is not required to, demand age verification, parental consent, identity document, or any other verification procedure, at its discretion.

3.4. The user bears responsibility for allowing a third party to use the platform via their account, and declares that any use made via their account is their own responsibility.

4. Account Creation, Login, and User Verification

4.1. Account creation may be accomplished via: email, phone number and OTP, Google, Apple, Meta, or any other login method enabled on the platform.

4.2. A user may hold one account, unless explicitly identified by the company or required for their function on the platform.

4.3. The user bears responsibility for providing accurate, complete, and up-to-date information. The company may suspend, freeze, or delete any account that provided false, incomplete, or misleading information.

4.4. The user is responsible for maintaining their login credentials and any use made through their account. They must immediately notify the company of any unauthorized use or compromise of their account.

4.5. Prohibited: sharing accounts, transferring accounts, opening fictitious accounts, impersonation, use of automation, scraping, crawling, data extraction, unauthorized API use, or any attempt to circumvent the platform's authentication, payment, or business algorithms.

4.6. Account deletion or closure does not automatically delete usage records, bookings, reviews, data, payments, liabilities, or other information, which the company may retain for operational, legal, tax, accounting, or security needs.

4.7. When placing a recording booking or purchasing a service without an existing account (e.g., via a studio's public link), a Pody account is created for you automatically based on the details entered (name, email, phone). No account-creation email is sent; you will receive the normal booking notifications (email and/or WhatsApp), and a sign-in link will be sent to you only the first time you try to log in. You may also sign in with a Google account using the same email address. Automatic account creation is conditional on accepting the Terms of Use and Privacy Policy.

4.8. When an authorized user (an admin or studio staff member) places a booking on behalf of another person, or when additional participants are added to a recording, a Pody account is provisioned for those people based on the details provided, and they will receive notifications and updates regarding the recording. Ownership of the content and the link to all automations belong to the person the recording was booked for (the host). The person placing the booking confirms that they have obtained the consent of the individuals whose details they provided.

5. Podys, Subscriptions, and Payments

5.1 Podys

5.1.1. Podys are internal platform credits used for purchasing services, booking studios, submitting editing work, purchasing features, and paying for any other service offered on the platform.

5.1.2. Podys are not cash, not legal tender, not securities, not cryptocurrency, and cannot be converted to real money except as refunds in accordance with the cancellation policy.

5.1.3. Purchase of Podys is made via payment methods approved on the platform. The price of Podys is set by the company and may change from time to time.

5.1.4. Purchased Podys cannot be transferred between users, unless the company has explicitly approved this.

5.1.5. The company may grant Podys as a bonus, gift, incentive, compensation, or as part of promotions, at its sole discretion.

5.1.6. Podys granted as a bonus or gift are not eligible for a cash refund.

5.1.7. Podys validity — 3 months, FIFO. Every Podys batch added to the wallet (purchase, monthly subscription renewal, bonus, refund, administrative adjustment) expires 90 days from the day it was loaded. When using Podys, the system always consumes the oldest ones first (FIFO). Expired Podys are deleted from the wallet and cannot be recovered. The company will send an email alert approximately 7 days before Podys are expected to expire.

5.1.8. Unused Podys balance that has expired will not entitle the user to a cash refund. Refunds will be made only within the cancellation policy detailed on the Cancellations Policy page.

5.1.9. Podys added as a refund credit (at the client's choice) are valid for an additional 90 days from the credit date, and receive a 10% bonus above the original amount. See details in the cancellation policy.

5.2 Subscriptions

5.2.1. The platform offers subscriptions of varying levels (Free, Pro, Max), including a renewable Podys allocation, access to unique features, and permissions according to the subscription level.

5.2.2. The subscription renews automatically each month, unless the user has cancelled it before the renewal date.

5.2.3. The company may change subscription prices, subscription contents, the Podys amount included, and available features, at its discretion and subject to prior notice.

5.2.4. Subscription cancellation takes effect at the end of the current billing period. The user will continue to enjoy the subscription until the end of the paid period.

5.2.5. Unused Podys from the subscription do not accumulate and do not carry over to the next month, unless stated otherwise in the subscription specification.

5.3 Payments

5.3.1. All payments on the platform are made through an approved third-party payment processor — Grow (Meshulam company), via the secure interface at secure.meshulam.co.il. The company does not store credit card details on its servers; they are stored in encrypted form with the payment processor only, in accordance with PCI-DSS standards. secure.meshulam.co.il.

5.3.2. The user confirms that all payments made through their account are their responsibility, including payments made by a third party who gained access to their account.

5.3.3. The company will issue receipts and/or invoices in accordance with the law. The user is responsible for retaining the documents for their own needs.

5.3.4. All prices on the platform include VAT at the rate of 18% in accordance with the Value Added Tax Law, 5736-1975, unless explicitly stated otherwise. The company may change prices at any time subject to at least 30 days' prior notice.

6. Studio Booking, Editing Services, and Service Terms

6.1 Studio Booking

6.1.1. Studio booking is made via the platform and is subject to studio availability, the studio's service terms, and payment via Podys or another approved payment method.

6.1.2. Studio services are provided by the studio itself, under its professional and legal responsibility. The company is not responsible for the quality of service, equipment, availability, or any other operational aspect of the studio.

6.1.3. The company acts as a mediation platform only and is not a party to the agreement between the client and the studio.

6.2 Editing

6.2.1. Submitting work for editing is done via the platform and is subject to payment via Podys.

6.2.2. Editing services are provided by independent editors approved to operate on the platform, under their professional and legal responsibility.

6.2.3. The company is not responsible for editing quality, meeting deadlines, or any other professional aspect of editing services.

6.2.4. The client may request revisions in accordance with the platform's revision policy, as updated from time to time.

6.2.5. Content submitted for editing is the client's responsibility. The client declares that they have full rights to the content they submit for editing.

6.2.6. The company may set rules, rates, delivery times, revision terms, and quality policies for editing services, at its discretion.

6.3 Cancellations, Refunds, and Cancellation Policy

Clarification: The 24h policy below applies to cancellation of a specific studio booking. The statutory 14-day cancellation right under the Consumer Protection Law applies to purchase of Podys / subscriptions (see section 5.1.5 above and the full cancellation policy), provided the purchased credits have not been used at all.

6.3.1. Cancellation of a studio booking is subject to the following cancellation policy:

• Cancellation more than 24 hours before the recording time — full refund.
• Cancellation between 24 hours and 2 hours before the recording time, without a justified reason approved by Pody — no refund; the studio is entitled to 50% of the transaction value.
• Cancellation less than 2 hours before the recording time, or no-show, without a justified reason approved by Pody — no refund; the studio is entitled to 100% of the transaction value.

6.3.2. In any case of a claim for a justified reason, the final decision will be Pody's alone.

6.3.3. In the event of cancellation by the studio or a technical failure not attributable to the client, a full credit refund will be given.

6.3.4. Cancellation of an editing booking is subject to the platform's cancellation policy. Cancellation after work has begun may not entitle the user to a full refund.

6.3.5. Refunds will be made in Podys, unless determined otherwise by the company or by law.

6.3.6. The company may set different cancellation terms for different services, at its discretion.

6.3.7. In any dispute regarding cancellation or refund, the company's decision shall be final, subject to any applicable law.

6.3.8. For further information see the full Cancellations Policy.

6.4 Studio and Service Provider Exclusivity

6.4.1. A studio, editor, or any service provider operating via the platform and holding an active agreement with Pody, undertakes not to offer, publish, market, operate, or provide identical or substantially similar services via a competing platform, website, application, or any other digital system that provides management, coordination, booking, or brokerage services for recording studios, editing, or content production.

6.4.2. The restriction applies to all services the service provider offers through the platform, for the entire period of engagement with the company and for a period of 6 months after its termination.

6.4.3. The service provider may continue to operate an independent website, landing pages, social media presence, or direct bookings not via a competing platform.

6.4.4. Violation of the exclusivity clause constitutes a fundamental breach and entitles the company to: suspend or close the account, withhold or cancel payments, forfeit Podys, demand compensation, and seek injunctions or legal proceedings.

6.4.5. The company may, at its sole discretion, grant exemptions to the exclusivity clause, in writing only.

6.4.6. The service provider confirms that the exclusivity clause is a material condition of its engagement, and waives any claim of unreasonableness of the restriction.

6a. Service Delivery Policy

6a.1. Pody is a digital-only platform. Services and products are delivered online via the website and application. There is no physical shipment of products. Accordingly, physical delivery terms, shipping fees, or courier delivery times do not apply.

6a.2. Immediate Delivery — Digital Products

• Podys / Credits: automatically loaded to the user's account immediately upon payment confirmation. In practice, the process completes within up to 5 minutes. In exceptional cases of a system failure, it will be completed within 24 hours.
• Subscription (Pro / Max): activated immediately upon payment confirmation. All monthly benefits and quotas are available immediately after activation. The subscription period renews automatically every 30 days until cancellation.
• AI products (reels, summaries, transcriptions, titles): generated in real time. Most products are ready within 1–15 minutes depending on request complexity. In case of high load, up to 60 minutes.

6a.3. Studio Services

• Recording time: set by the client at the time of booking, subject to studio availability. A booking is final upon payment confirmation.
• Delivery of raw recordings: within up to 24 hours of the end of the recording. Files will appear on the client's content page on the site.

6a.4. Editing Services (Reels / Episodes)

• Basic: first deliverable within up to 5 business days of receiving raw materials.
• Premium: first deliverable within up to 7 business days of receiving raw materials.
• Rush (if purchased): first deliverable within up to 48 hours.
• Revision rounds per package: Basic — 1 round, Premium — 3 rounds. Each round delivered within 2 additional business days.
• Delivery times are counted from the moment the client has uploaded all raw materials and required instructions to the platform.

6a.5. Notifications and Updates

6a.5.1. Progress updates are sent to the client by email and in-app notifications. In the event of an anticipated delay, the company will notify the client as soon as possible.

6a.5.2. In the event of a material delay not attributable to the client (more than 50% beyond the timeline), the client may choose between: (a) waiting for the service to be completed, or (b) cancellation with full refund per the Cancellation Policy.

6a.6. Circumstances in Which Delivery Times Do Not Apply

Outside the company's responsibility: failure by the client to upload raw materials, material change requests by the client, failure of the client to respond to team inquiries, force majeure (strikes, natural disasters, war, emergency, shutdowns), or third-party infrastructure failures beyond the company's control.

For full information on cancellations and refunds see the full Cancellations Policy.

6b. Recording retention and storage policy

A recording you upload and do not publish is kept in full. On the free plan, 90 days after upload it becomes read only: it cannot be edited and no new reels can be ordered from it, but it stays in your list.

The original file is never deleted, and you can download it at any time, including after it becomes read only. The podcast portability page shows how much space your recordings hold and how long each one has left.

We email you a week before, again two days before and one day before, listing the recordings involved. Publishing the episode or moving to a paid plan removes the limit immediately, and on paid plans recordings are kept indefinitely.

We do not delete user recordings under this policy. Any future change that involves deletion will be announced in advance and will require an update to these terms.

6c. Connecting Third-Party Platforms

6c.1. Pody lets you connect accounts you own on third-party platforms — including TikTok, YouTube, Instagram, Facebook and LinkedIn — so that content you create in Pody can be published to your own profile on those platforms.

6c.2. You may only connect an account you own or are authorised to operate, and you may only publish content you have the rights to publish. Every publish is initiated by you: you choose the content, the caption, the visibility, and any disclosures required by that platform. Pody does not post on your behalf without that instruction.

6c.3. Content you publish to a third-party platform is additionally governed by that platform's own terms and policies, which apply to you directly. For TikTok these include the TikTok Terms of Service, the Community Guidelines, the Branded Content Policy and the Music Usage Confirmation, which are linked at the point of posting.

6c.4. We store the access credentials for each connection encrypted, use them only to carry out the actions you request, and delete them when you disconnect the account in Pody or revoke Pody's access from the platform's own settings. See the Privacy Policy for the full detail of what is stored per platform.

6c.5. Third-party platforms control their own availability, rate limits, review processes and eligibility rules, and may change or withdraw them. Where a platform refuses, delays or removes a publish, Pody will surface the platform's reason where one is given, but cannot override that decision.

6d. The public podcast directory

Pody operates a public podcast directory, which also includes shows that are not hosted with us. The information is collected from public RSS feeds and from the public Podcast Index and iTunes interfaces, and is always shown alongside a link to its source.

Publishing an RSS feed is an invitation to syndicate — that is what the format is for. Accordingly we show metadata only, and narrowly: descriptions are shortened, the cover image is loaded from its source rather than copied to us, and we do not store or serve audio files at all.

A page for a show not hosted with us is explicitly marked as such. It does not imply any connection, sponsorship, collaboration or endorsement by the show's owner.

Some listener figures in the directory are estimates rather than measurements. An estimate is marked with the ≈ sign and the word "estimate", accompanied by a note making clear it is not a measurement. An estimate is an opinion only, does not claim accuracy, and must not be relied upon for a commercial decision — including buying or pricing advertising. We are not liable for loss arising from such reliance.

A show owner may claim ownership of their show, correct details, or demand full removal, unconditionally and without giving a reason. Such a request is not subject to the grounds and alternatives set out in our notice-and-removal procedure, and we carry it out within three business days. Removal also prevents future crawling. Contact us through the page itself or at privacy@pody.io.

The directory's content and structure may not be copied, scraped or used commercially without our prior written consent.

7. Reviews, Ratings, and User Content

7.1. Users may publish reviews, ratings, comments, and other content on the platform, subject to the platform's content rules.

7.2. Reviews and ratings reflect the personal opinions of users and do not represent the company's position.

7.3. The company may filter, edit, hide, or delete reviews and user content that do not comply with platform rules, contain offensive, false, misleading, or unlawful content.

7.4. The user grants the company a license to use the reviews and content they have published, for platform purposes, marketing, and service improvement.

7.5. It is forbidden to publish fake reviews, paid reviews (unless approved by the company), reviews of transactions that did not take place, or reviews intended to cause unlawful harm.

7.6. The company may use algorithms, AI tools, and automated mechanisms to identify and filter suspicious reviews.

7.7. The company is not responsible for damages caused as a result of reviews or ratings published by users.

8. Content License and Platform Uses

8.1. By uploading content to the platform, the user grants the company a non-exclusive, worldwide, royalty-free license to use, display, copy, process, and distribute the content for platform purposes, marketing, and service provision.

8.2. The license includes use of content for service improvement purposes, including training AI models, data analysis, and generating insights, in accordance with the Privacy Policy.

8.3. The user declares that they have all the rights required to upload the content, and that the content does not infringe copyrights, trademarks, privacy, or any other right of a third party.

8.4. Deletion of content from the platform will not necessarily result in its deletion from backups, archives, or third-party systems to which the content was legally shared.

9. AI Tools, Automations, and Reliances

9.1. The platform may include AI tools, automations, recommendation engines, summary systems, transcription, analysis, and automatic content generation. These tools are provided "as is" (AS IS) and without warranty of accuracy, completeness, or fitness.

9.2. AI outputs do not constitute professional, legal, medical, financial, or other advice. The user is responsible for checking and verifying any AI output before use.

9.3. The company is not responsible for damages caused as a result of reliance on AI outputs, automated recommendations, or any other algorithmic output.

9.4. The company may change, upgrade, replace, or discontinue any AI tool or automation, at any time and at its discretion.

10. Notifications, Email, WhatsApp, SMS and Push

10.1. By registering on the platform, the user agrees to receive operational messages related to the service, such as booking confirmations, status updates, reminders, and system alerts.

10.2. The user may receive messages via email, SMS, WhatsApp, push notifications, or any other communication channel the platform supports.

10.3. Marketing messages will be sent only with the user's consent, in accordance with the law. The user may withdraw their consent at any time.

10.4. Withdrawal of consent for marketing messages will not affect receipt of essential operational messages.

10.5. The company is not responsible for delays, failures, or non-receipt of messages due to technical problems, third-party providers, or user settings.

10.6. The company may change communication channels, message frequency, and message content, at its discretion.

11. Prohibited Content and Abuse

11.1. It is forbidden to upload, publish, share, or distribute via the platform content that is: unlawful, offensive, threatening, harassing, defamatory, racist, discriminatory, pornographic, inciting, or any content that violates the law or the platform's rules.

11.2. It is forbidden to engage in abusive actions, including: spam, flooding, sending repeated messages, creating fake accounts, impersonation, use of bots, scraping, data mining, or any action that disrupts the proper operation of the platform.

11.3. The company may remove any content, block any user, and take any action it deems appropriate against violations of this section, without prior notice and at its discretion.

12. Sanctions, Blocks, and Suspension

12.1. The company may, at its sole discretion, suspend, freeze, restrict, or close the account of a user who violated the terms of use, the platform's policy, or any law. Sanctions may include: warning, feature restriction, temporary suspension, permanent block, cancellation of Podys, or any other sanction.

12.2. A user whose account has been blocked or suspended will not be entitled to a refund for Podys, subscriptions, or services paid for, unless determined otherwise by the company or by law.

13. Intellectual Property

13.1. All rights in the platform, including but not limited to the source code, design, logo, trade name, algorithms, AI engines, databases, content created by the company, and marketing materials — belong to the company and are protected by copyright, trademarks, patents, and all relevant law.

13.2. It is forbidden to duplicate, copy, sell, modify, reverse-engineer, disassemble, or create derivative works from the platform or any part thereof, without explicit written permission from the company.

14. Privacy, Cookies, and Accessibility

14.1. Use of the platform is subject to the company's Privacy Policy, detailed on the Privacy Policy page. The user confirms that they have read and agreed to the Privacy Policy.

14.2. The platform uses cookies and tracking technologies in accordance with the cookies policy. The platform is committed to accessibility in accordance with the Service Accessibility Regulations and Israeli Standard 5568, as detailed in the Accessibility Statement.

15. Warranty and Limitation of Liability

The platform is provided "as is" (AS IS) and "as available" (AS AVAILABLE), without any express or implied warranty.

15.1. The company is not responsible for any direct, indirect, incidental, consequential, or special damages arising from use of the platform or inability to use it.

15.2. The company is not responsible for content uploaded by users, services provided by studios or editors, or any interaction between users.

15.3. The company does not guarantee that the platform will operate without failures, interruptions, errors, or security breaches.

15.4. In any event, the company's cumulative liability shall not exceed the amount paid by the user to the company in the last 12 months.

15.5. The company is not responsible for damages caused as a result of force majeure, network failures, third-party provider failures, or any event beyond its reasonable control.

15.6. The user agrees that the liability limitations in this section are a material part of the agreement and reflect the allocation of risks between the parties.

16. Indemnification

The user undertakes to indemnify and compensate the company, its directors, employees, agents, and partners, for any claim, demand, damage, loss, expense (including attorney's fees), arising from the user's breach of these terms of use, unauthorized use of the platform, violation of third-party rights, content uploaded or published by the user, or any unlawful act performed by the user via the platform.

17. Notice and Takedown

17.1. Any person or entity who believes that content on the platform infringes their rights may contact the company with a request to remove the content, in accordance with the notice-and-takedown procedure. The request shall include: the petitioner's details, description of the offending content, explanation of why the content infringes rights, and a statement of good faith.

17.2. The company will review the request and act in accordance with its discretion and any applicable law. The company does not undertake to remove content, but will act in good faith and in accordance with the law.

18. Admissibility and Specific Agreements

18.1. Studios, editors, coaches, suppliers, partners, and users with special status may be subject to additional specific agreements, beyond these Terms of Use.

18.2. In the event of a conflict between these Terms of Use and a specific agreement — the specific agreement shall prevail, unless stated otherwise in the specific agreement.

18.3. The company may set special terms, different prices, additional permissions, or specific restrictions for users with a particular status, at its discretion.

19. Dispute Resolution and Jurisdiction

19.1. The law applicable to these Terms of Use and all use of the platform is the law of the State of Israel.

19.2. Exclusive jurisdiction is vested in the competent courts of the Tel Aviv-Yafo district.

19.3. Before resorting to legal proceedings, the parties will attempt to resolve any dispute amicably, via direct contact with the company and allowing a reasonable period for response.

19.4. The company may offer mediation or arbitration proceedings as an alternative to legal proceedings, at its discretion.

19.5. If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will continue to be in force.

20. Miscellaneous

20.1. The company may update, change, or amend these Terms of Use at any time. Material changes will be published via the platform and/or in a notice to users. Continued use of the platform after the change constitutes agreement to the updated terms.

20.2. Non-enforcement of any provision of the Terms by the company shall not constitute a waiver of its right to enforce the provision in the future.

20.3. These Terms of Use, together with the Privacy Policy, Accessibility Statement, Cancellation Policy, and any additional specific agreement, constitute the entire agreement between the user and the company.

20.4. The user may not transfer their rights or obligations under these Terms of Use to a third party without explicit written permission from the company.

20.5. For any question, inquiry, or clarification regarding these Terms of Use, you may contact us:

• Email: support@pody.io
• Website: pody.io

21. Data Responsibility and Continuity Guarantee (Data Portability & Shutdown Guarantee)

21.1. The real file store. Every audio file, video, transcription, episodes, and image you upload to Pody is automatically backed up to the Internet Archive (archive.org), an independent US non-profit operating since 1996. The file receives a public URL hosted on archive.org's independent infrastructure. This URL does not depend on Pody, Cloudflare, or Supabase, but it does depend on archive.org's continued operation (see Section 22).

21.2. The RSS address. Pody provides an RSS feed at https://pody.io/api/rss/{slug}. With Pro/Max you can connect your own domain — you control the DNS, so even if you leave, you can redirect the feed to another host without losing listeners.

21.3. Guarantee in the event of Pody's closure. In the event of a full closure, the company commits to:

• 90 days' advance notice (unless the law requires less).
• Full export of all your data as a ZIP file, including RSS XML.
• archive.org links will continue to work as long as archive.org continues operating — since archive.org is a separate entity from Pody, a Pody shutdown does not affect the files stored there.
• 30 days of redirect from pody.io/api/rss/{slug} to any URL you choose via the itunes:new-feed-url tag, so Apple and Spotify listeners transfer automatically.
• Pro/Max: 5 years of access to an archive.org account that you own, via a management panel we will provide before closure.

21.4. Creator-initiated cancellation. If you cancel your account, you have 30 days to download all your data. After 30 days we delete your metadata from Pody. You may request that Pody submit a removal request to archive.org at any time — see Section 22.5.

21.5. Transfer to another host. At any time you can download the full RSS XML of the podcast and upload it to any other host. The public files on archive.org will continue to work after the move.

This section is an enforceable contractual commitment. See the Settings → If Pody Disappears.

22. Internet Archive Backup Service — Terms and Consents

This section describes the legal terms applicable to uploading your content to the Internet Archive (archive.org). You agree to these terms when using the service.

22.1. License to upload to the archive. By uploading content to the Pody platform, you grant Pody a non-exclusive, irrevocable-during-the-service-term, royalty-free license to reproduce, store, and upload your content to the Internet Archive (archive.org) for a permanent backup service. This license terminates upon termination of the service, subject to Section 22.5 regarding removal requests.

22.2. Creator retains ownership. Pody does not acquire ownership of your content. All intellectual property rights in uploaded content remain with you. Pody acts solely as a licensee for the purposes of providing the service, including backup to archive.org. archive.org does not require ownership of content uploaded to it — it serves solely as a backup library.

22.3. Consent to cross-border transfer (Privacy Protection Law Amendment 13). For the purpose of providing the permanent backup service, you explicitly consent to the transfer of your audio files to the Internet Archive (archive.org), whose databases are stored in the United States. This transfer is made solely for long-term public preservation purposes. archive.org is subject to US DMCA law and operates a take-down-upon-request policy. Pursuant to the Privacy Protection Law, 1981 (Amendment 13, effective August 14, 2025), this specific consent is required due to the absence of equivalent-to-Israeli-law protection mechanisms in the United States.

22.4. Liability disclaimer regarding archive.org's actions. Pody is not responsible for the actions, policies, availability, errors, deletions, failures, operational delays, deletion due to alleged copyright infringement, modifications, or any harm to works stored on archive.org. archive.org services are provided by the Internet Archive in the United States, an independent entity not controlled by Pody. Pody bears no liability for data loss resulting from archive.org operations, including deletions following DMCA claims by third parties, temporary outages (such as the 12-day shutdown in October 2024 following a cyberattack), or termination of archive.org's own activities.

22.5. Removal request. You may request that Pody submit a removal request to archive.org for specific content at any time by contacting support. Pody will act and submit the request to archive.org within 30 business days. However, archive.org is an independent entity and may refuse removal requests in certain circumstances, and per documented reports their removal process is slow and handled by a single person. Pody does not guarantee successful removal and is not liable for archive.org's failure to comply.

22.6. Creator warranties and indemnification. You represent and warrant that: (a) you hold all rights necessary to permit Pody to upload your content to archive.org; (b) the content does not infringe any copyright, trademark, privacy, or other third-party rights; (c) you agree to indemnify and hold Pody harmless from any claims, damages, costs, or legal fees arising from a breach of these representations or from content you upload containing third-party material without proper license (such as licensed music, commercial audio clips, or interviews without the interviewee's consent).

22.7. Withdrawing consent. You may withdraw consent for archive.org backup via your podcast settings. Withdrawal prevents future backup of new episodes. Episodes already backed up will remain on archive.org unless a specific removal request is submitted per Section 22.5.

23. Video Episode Lifecycle — Retention Period and Backup Responsibility

Pody is not intended to serve as a video backup, storage, or archival service. This section describes the video retention period, what happens after, and the user's responsibility for personal copies.

23.1. Per-plan video retention. Pody retains video for active episodes per plan: Free — up to 10 active video episodes, up to 60 days from upload/publish. Pro — up to 50 episodes, up to 90 days. Max — up to 200 episodes, up to 120 days. At the end of the retention period, or following quota overflow (oldest active episode is ejected), the video is removed from Pody's distribution system.

23.2. Audio remains permanent. Audio for each episode is automatically backed up to Internet Archive (subject to Section 22) and remains available via RSS to your listeners even after the video is removed. Removing video does not affect audio preservation or episode availability on Apple Podcasts, Spotify, Amazon Music, or other directories.

23.3. Email and in-app reminders. Pody sends only two reminders before video removal: a first reminder when approximately 50% of the retention period remains, and a final reminder 5 days before removal. No further email is sent after removal. In addition, warnings are shown in the web app and mobile app on the episode page as long as the video is active.

23.4. User responsibility for a personal copy. The platform is not intended to be used as a backup, storage, or archival service. It is the user's responsibility to save a personal copy of the video before the end of the retention period. Pody bears no liability for video loss following end of retention, lack of YouTube connection, or third-party provider policy changes.

23.5. Long-term storage via YouTube. Connecting a YouTube account and verifying a video ID for a specific episode causes that episode to be excluded from the removal process — Pody trusts YouTube as the permanent backup. The video remains on YouTube as long as the account is active, independent of the Pody retention period. Even after removal from Pody, the user can still download the video via YouTube Studio.

23.6. Removal definition. The term 'removed' in this section means: the video is removed from Pody's distribution system (R2 hot tier + Internet Archive serving). If the video still exists on Internet Archive servers in 'dark' state (not publicly accessible), per Internet Archive's documented policy, this is not considered availability for the purposes of these Terms.

Using the AI assistant (Pody Concierge)

The in-app chat ("Pody Concierge") is powered by an AI model from Anthropic. When you ask a question in the chat, your account details — subscription plan, Podys balance, studio and editing credits, recent orders, and email address — are sent to the model so it can answer accurately. This data is not used to train models.

Pody takes no commission from the user for studio services: the prices shown in the chat are the prices the studio set. Pody’s 20% commission is paid by the studio.

When the chat cannot help, the conversation is handed to Aviv Charuvi (owner, +972-54-215-7889) over WhatsApp. A human reply is marked in the app with a "Pody representative" label, so you always know whether you are talking to a person or a bot.

Conversations are stored for record-keeping and service quality, and may be retained indefinitely. You may request deletion of your chat history by contacting Pody.

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